It has been our experience that many companies talk about incorporating lessons learned in their project management plans but very few do it. Can you share some of the techniques that you use to capture lessons learned?
2 thoughts on “Does your company have a process for capturing lessons learned?”
Comments are closed.
Our process is to take a moment at the end of each progress meeting and ask the question, “What would be the result if every week on the project went the same as last week?” … and we take notes onthe comments.
We have a form that we write down lessons learned whenever the event occurs. This form is then submitted to our process improvement oversight committee which reviews the lesson learned for application to other projects and decides whether or not it should become a part of the Project Management Plan Template. If it is not adopted by the committee a response is sent back to the submitter explaining the rationale for not incorporating the lesson learned,